Privacy policy

1. Data we collect

1.1 Data you submit

When you register or use the Service, we may gather the following types of information:

• Identification data: your full name and birth date.
• Contact information: your email, telephone number, and home address.
• Financial information: read-only or execution broker API credentials, investment choices, and risk settings. We do not retain complete broker passwords or payment-card numbers.
• Account profile: your username, preferred trading approach, and alert selections.
• Correspondence: messages submitted through support channels or sent by email.

1.2 Data gathered automatically

Some technical details are collected automatically while you use the Service:

• Your IP address, browser name and version, and operating system.
• Pages opened, tools used, time on site, and clickstream information.
• Device identifiers and mobile advertising identifiers where relevant.
• Information from cookies and tracking tools (see our Cookie Policy).

1.3 Data received from others

Information may come from identity-check providers, fraud-monitoring services, analytics companies, and other third parties. We may compare it with information already held to improve reliability and protection.

2. Uses of information

We use this information to:

• Set up and administer your account and deliver the Service.
• Handle trading signals and automated instructions through brokers you link.
• Tailor your experience and show suitable market information.
• Provide service messages, including verification prompts, trade notices, and security warnings.
• Deliver promotional messages where you have agreed or applicable law allows it.
• Identify, examine, and deter fraud and other illegal conduct.
• Meet relevant legal and regulatory responsibilities.
• Evaluate, enhance, and build Service features with aggregated, anonymised data.

3. Legal grounds for EEA and UK residents

For users located in the European Economic Area or the United Kingdom, personal data is processed on these legal grounds:

• Performance of a contract: to deliver the Service requested during sign-up.
• Legitimate interests: to protect the platform, combat fraud, and make the product better.
• Legal requirement: to meet financial compliance and tax duties.
• Permission: for marketing and optional cookies, with consent withdrawable at any time.

4. Information disclosures

We do not trade personal information. It may be shared with:

• Service vendors: cloud, email, analytics, and support providers that are contractually required to safeguard information.
• Linked brokers and exchanges: only the API directions needed to carry out the strategy you chose.
• Government bodies: where required by law, legal proceedings, or to protect our rights.
• Corporate transactions: during a merger, acquisition, or sale of assets, provided the receiving party remains subject to this policy.

5. Transfers across borders

Steady Termgainry operates in several countries. Your information may be sent to and handled outside the Philippines, including the United States and European Union member states. Where applicable, we use European Commission Standard Contractual Clauses to help protect international data transfers.

6. How long we retain data

We keep personal information while your account remains open or for as long as necessary to provide the Service. After closure, some records may be retained for up to seven years to meet financial regulatory duties. Aggregated and anonymised analytics may be kept without a fixed end date.

7. Your data rights

Rights available to you may depend on your location and can include the right to:

• Obtain a copy of the personal data we hold about you.
• Ask us to correct incomplete or incorrect information.
• Ask for deletion of your information, sometimes called the “right to be forgotten”.
• Object to, or ask us to limit, particular processing activities.
• Data portability: receive your data in a structured, machine-readable form.
• Withdraw consent at any time, without changing processing already carried out.

To make a rights request, email . We generally respond within 30 days.

8. Protecting information

Our safeguards include TLS 1.3 for information in transit, AES-256 encryption for stored information, multi-factor authentication, role-based permissions, and yearly independent penetration testing. No system can guarantee complete security. Use a strong, unique password and turn on two-factor authentication.

9. Cookies and similar tools

Cookies and related technologies support the operation and improvement of the Service. More information is available in our Cookie Policy.

10. Privacy of minors

The Service is for people aged 18 and above. We do not knowingly gather data from minors. If you think a minor has submitted personal information, tell us so we can take reasonable steps to remove it promptly.

11. Changes to this policy

This Privacy Policy may be revised periodically. Important changes will be announced on the website or sent by email. If you continue using the Service after the change takes effect, you accept the revised policy.

12. Contact information

For privacy enquiries or requests concerning your rights, contact our Data Protection Officer:

• Email address:
• Mailing address: Steady Termgainry Corporation, PH, United States
• European representative: Steady Termgainry, PH